xbox one wireless adapter for pc not working

Any help or guidance would be very appreciated.

This leads me to believe that it's something wrong with my computer and I'm trying to decide if I want to send it in to get repaired or if it's something I can take care of myself. In the device settings the adapter shows its functioning properly on my Acer predator Triton 500. In Device Manager, the adapter shows up as 'XBOX ACC' with an exclamation mark telling me there are no compatible drivers. I decided to test if it was the wireless adapter itself but if I plug it into my other Acer computer which is an aspire model it immediately connects to the controller with no problems. A 4-port USB 3.0 hub is 24.99, a 12 USB extension is 14.99, and a 4 micro USB cable is 12.99 (I need the 12/4 to actually have enough slack for people to not be tripping over cables to get by). I have tried everything I can think of to get it to work but it will not connect to the controller. It worked again for probably a month but stopped working again. I got with Microsoft support and they walked me through configuring the controller with the Xbox Controller Accessory App. At first, my adapter worked fine but within like 2 weeks it stopped connecting to the controller. I purchased the Xbox Wireless Adapter for Windows 10 to use with my existing Xbox One controller. I have played consoles my whole like and wanted to continue using a controller. I recently purchased the Car Predator Triton 500 to start getting into PC gaming.

Xbox one wireless adapter for pc not working